At mtown88b, your privacy is not merely a legal obligation — it is a core value. This document transparently explains how we collect, use, protect, and respect your personal data as a trusted Malaysian player.
Mtown88b ("we", "our platform") respects the privacy of every member and user on our platform. This Privacy Policy transparently explains how we collect, use, disclose, protect, and manage your personal data when you register, log in, or use any mtown88b service — including Sports Betting, Live Casino, slots, blackjack, Poker, and all other activities on our platform.
This policy applies to all mtown88b users in Malaysia, regardless of how they access the platform — whether via website, mobile app, or any other interface we provide. By registering a mtown88b account, you consent to the collection and use of your data as described in this policy.
Mtown88b collects various types of personal data necessary for the operation of our platform. This data is organised into the following categories:
| Data Categories | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Mandatory |
| Contact Data | Email address, Malaysian phone number | Mandatory |
| Financial Data | E-wallet information (TnG, GrabPay), FPX account details, and transaction records in MYR | Mandatory |
| Technical Data | IP address, browser type, operating system, device | Automatic |
| Usage Data | Games played, betting records, session duration | Automatic |
| KYC Data | MyKad or passport copy, proof of address | Within Limits |
| Communication Data | Live chat conversation records, support emails | Options |
We never collect unnecessary sensitive information such as medical records, religious beliefs, or political views without your explicit consent.
Mtown88b collects your personal data through several transparent methods:
Mtown88b uses your personal data solely for the following purposes:
With your separate consent, we may also use your data to send you relevant mtown88b promotional information and bonus offers via email or in-platform notifications.
Mtown88b never sells your personal data with any third party. However, in the following limited situations, we may share data with trusted parties:
Mtown88b takes a serious approach to security infrastructure in order to protect the personal data of all our Malaysian members. The security measures we employ include:
While we take every reasonable precaution, no digital system can be guaranteed 100% secure. We encourage you to use a strong password and never share your mtown88b account details with anyone.
Mtown88b retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Our general data retention guidelines are as follows:
Mtown88b uses cookies and related technologies to enhance your experience on our platform. The types of cookies we use:
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the mtown88b platform.
As a mtown88b member, you hold the following rights regarding your personal data, which you may exercise at any time:
To exercise any of the above rights, please contact the mtown88b support team via live chat or email at support@mtown88b.bet. We are committed to responding to all privacy requests within 72 hours working hours.
Mtown88b strictly prohibits the use of the platform by individuals under 18 years of age. We do not knowingly collect any personal data from children or minors below the minimum age requirement.
If we discover that personal data has been collected from a minor without proper age verification, we will take immediate steps to delete that data and close the associated account.
Mtown88b reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal obligations. When significant amendments are made:
Continued use of the mtown88b platform after any amendment takes effect will be considered acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints about how mtown88b handles your personal data, please contact our Data Protection Officer:
Further information about your rights is also available at FAQ page us. For information on responsible gambling, please visit Responsible Gaming.
Six data security commitments we uphold every day for all Malaysian players
Every bit of data transmitted between your phone or computer and mtown88b's servers is encrypted using TLS 1.3 — the same standard used by Maybank2u and CIMB Clicks. Nobody can intercept your communications.
Mtown88b does not sell, rent, or lend players' personal data to advertisers, data brokers, or any third party for commercial purposes. Your data belongs to you, and you alone.
From your account settings, you can update personal information, manage communication preferences, and request data deletion. mtown88b believes you should be in control of your own data.
Mtown88b's privacy policy is built in accordance with strict international data protection guidelines, ensuring industry best practices are upheld for all our Malaysian players.
All privacy-related requests — data access, correction, deletion, or complaints — will be handled by the mtown88b privacy team within 72 working hours. We take your privacy seriously.
Mtown88b systems undergo comprehensive penetration testing and security audits by independent firms every six months to ensure no vulnerabilities that could compromise our members' data.
Six rights you hold and can exercise at any time — contact us to use them
Your privacy is our priority. With SSL 256-bit protection, zero data sales, and full control in your hands, register your mtown88b account with complete confidence today.
256-bit SSL | 18+ Only | No Data Selling | Full Privacy Control